The agreement between you and Webraptor Systems for use of the platform.

1. Acceptance

By creating an account or issuing an API request you agree to these terms. If you accept on behalf of an organisation, you confirm you are authorised to bind it.

2. Accounts

You are responsible for the security of your API keys and credentials, and for all activity under them. Notify us promptly at [email protected] if you believe a key has been compromised.

3. Acceptable use

You agree not to use the service to:

• chevron_rightaccess systems you are not authorised to access;
• chevron_rightharvest special-category or otherwise sensitive personal data;
• chevron_rightcircumvent access controls for unlawful purposes;
• chevron_rightplace unreasonable load on third-party infrastructure;
• chevron_rightresell raw platform capacity without a written reseller agreement.

4. Plans, billing and overage

Plans are billed in advance. Included volumes are stated on the pricing page. Overage is billed at the published rate for the tier or draws on burst headroom where the plan provides it. Fees are non-refundable except where required by law.

5. Intellectual property

You retain all rights in the targets you capture and the schemas you define. We retain all rights in the platform, engine and documentation. No licence is granted except as needed to use the service.

6. Service levels

Production tiers target 99.9% monthly availability, measured on successful API responses. Enterprise agreements may specify a higher commitment and service credits, which are the sole remedy for missed availability.

7. Warranties and disclaimers

The service is provided on a commercially reasonable efforts basis. Extraction outcomes depend on third-party sites we do not control, and we do not warrant that any particular target will be successfully captured.

8. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect or consequential loss, and our aggregate liability is limited to the fees paid in the twelve months preceding the claim.

9. Termination

You may close your account at any time. We may suspend an account immediately for material breach, non-payment, or use that endangers the platform or third parties.

10. Governing law

These terms are governed by the laws of the Federal Republic of Germany, excluding its conflict-of-law rules. Where you are established in the European Economic Area, the General Data Protection Regulation (EU) 2016/679, known as the GDPR, additionally governs our processing of your personal data; see our Privacy Policy. A signed enterprise agreement may specify a different governing law.

11. Changes

We may amend these terms and will post the revised version on this page with an updated date. Material changes are announced by email to account owners.